Account, Pricing & Access

Joining or Managing an Organisation

Organisations let NHS trusts, universities, and training providers give every member Premium-level access without paying per seat. This article covers joining, administering, and signing in via SSO.

Joining by invitation

If an administrator has invited you by email, you will receive a message with a link to accept. Click the link, create your account (or sign in if you already have one), and your organisation access is applied automatically.

If you have an invite code instead of a link, go to /invite and enter the code. This is useful when an admin shares a code verbally or over intranet.

Joining by email domain

Some organisations automatically enrol anyone with a matching institutional email. If your email ends in, for example, @nhs.net or a recognised university domain configured by your admin, you may be offered organisation access on first sign-in.

Signing in with SSO (SAML)

If your organisation uses Single Sign-On:

1. Click Sign in with SAML on the login page
2. Enter your institutional email
3. You will be redirected to your organisation's identity provider
4. Complete your usual log-in process and you will be sent back signed in

We are registered on the UK Access Management Federation as https://pathologylabtraining.co.uk/saml/sp. Your IT team can point their IdP at our published metadata.

For administrators

If you manage your organisation on the platform, open Organisation Dashboard to:

• Invite members by email or generate invite codes
• See aggregated usage (never individual answers)
• Manage the subscription and billing
• Configure SAML SSO for your identity provider
• Upload custom interview questions for your own members

Leaving an organisation

We do not currently offer a self-serve "Leave organisation" button — there is no Organisation tab in Account Settings. To leave:

• Easiest path: ask your organisation admin to remove you from the Organisation Dashboard → Members list. They can do this in one click.
• No admin available, or you are the sole admin: email [email protected] from your account email and we will remove you (and, if you were the sole admin, help you nominate a replacement or wind down the organisation cleanly).

In both cases your account and personal progress stay intact — only the organisation-tier access is removed.

If you need help with any of this, contact [email protected].